Oriental Hong Kong Group Limited Terms of Service

Welcome to Oriental Hong Kong Group Limited, your premier online destination for stylish and high - quality women's apparel, including Tops, Swimwear & Beachwear, Skirts, Shorts, Dresses, and Co - ords. These Terms of Service ("Terms") govern your use of our website, mobile applications, and any other related services (collectively, the "Services") provided by Oriental Hong Kong Group Limited ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

1. Use of the Services

1.1 Eligibility

You must be at least 16 years old or the legal age of majority in your jurisdiction of residence to use our Services. If you are under the required age, you may only use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

1.2 Account Registration

To access certain features of our Services, such as making purchases or saving your preferences, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

1.3 Prohibited Conduct

When using our Services, you agree not to:

• Violate any applicable laws, regulations, or third - party rights.
• Use our Services for any illegal, fraudulent, or unauthorized purpose.
• Interfere with or disrupt the integrity or performance of our Services, including by introducing viruses, malware, or other harmful code.
• Attempt to gain unauthorized access to our systems, networks, or data.
• Engage in any activity that could damage, disable, overburden, or impair our Services or interfere with any other user's enjoyment of the Services.
• Use any automated means, such as robots, spiders, or scrapers, to access or collect data from our Services without our prior written consent.
• Impersonate any person or entity or falsely represent your affiliation with a person or entity.
• Post, upload, or transmit any content that is defamatory, obscene, offensive, harassing, threatening, or otherwise inappropriate.

2. Product Information and Pricing

2.1 Product Descriptions

We strive to provide accurate and detailed descriptions of our products, including information about materials, sizing, colors, and care instructions. However, we do not warrant that the product descriptions or other content on our Services are completely accurate, complete, reliable, current, or error - free. If a product you receive does not match the description provided on our Services, you may be eligible for a return or exchange in accordance with our Returns Policy.

2.2 Pricing

All prices displayed on our Services are in USD,EUR,GBP,ETC and are subject to change without notice. We reserve the right to correct any pricing errors that may occur, even after an order has been placed. If we discover a pricing error for a product you have ordered, we will notify you as soon as possible and give you the option to either cancel your order or proceed with the purchase at the correct price.

2.3 Availability

Product availability is subject to change without notice. We make every effort to keep our inventory information up to date, but we cannot guarantee that all products listed on our Services are in stock at all times. If a product you have ordered is out of stock, we will notify you and provide you with information about estimated restocking dates or alternative products.

3. Orders and Payment

3.1 Order Placement

When you place an order through our Services, you are making an offer to purchase the products listed in your order. Your order is subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, suspected fraud, or violations of these Terms.

3.2 Payment Methods

We accept various payment methods, as indicated during the checkout process. By providing your payment information, you represent and warrant that you are authorized to use the chosen payment method and that the information you provide is accurate, current, and complete. We use third - party payment processors to handle payment transactions securely, and we do not store your full payment card details on our servers.

3.3 Sales Tax

Sales tax, if applicable, will be added to your order total during the checkout process. The amount of sales tax is calculated based on the shipping address of your order and the applicable tax rates in your jurisdiction.

3.4 Order Confirmation and Shipping

Once your order has been accepted, we will send you an order confirmation email with details about your purchase, including the products ordered, the total amount charged, and an estimated delivery date. We will make reasonable efforts to ship your order within our standard processing time, as indicated on our Shipping Policy. However, we are not responsible for any delays in shipping caused by factors beyond our control, such as carrier delays, customs clearance procedures, or natural disasters.

4. Returns and Refunds

Our Returns and Refunds Policy is an integral part of these Terms. You agree to be bound by the terms and conditions outlined in our Returns and Refunds Policy, which provides information about the eligibility criteria for returns, the process for initiating a return, and our refund procedures.

5. Intellectual Property

5.1 Ownership

All content on our Services, including but not limited to text, graphics, logos, images, videos, audio clips, and software, is the property of Oriental Hong Kong Group Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, or transmit any of our intellectual property without our prior written consent.

5.2 Trademarks

Oriental Hong Kong Group Limited and our associated logos, product names, and slogans are trademarks of Oriental Hong Kong Group Limited or its affiliates. You may not use our trademarks in any way that is likely to cause confusion, dilute our brand, or infringe upon our trademark rights.

5.3 User - Generated Content

If you submit any user - generated content, such as product reviews, comments, or photos, to our Services, you grant us a non - exclusive, royalty - free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or have the necessary rights to grant us the foregoing license and that your user - generated content does not violate any third - party rights or these Terms.

6. Disclaimers and Limitations of Liability

6.1 Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non - infringement, and accuracy of information. We do not warrant that our Services will be uninterrupted, error - free, or secure, or that any defects will be corrected.

6.2 Limitation of Liability

To the fullest extent permitted by law, Oriental Hong Kong Group Limited and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of our Services, even if we have been advised of the possibility of such damages. In no event shall our total liability to you for all claims arising out of or in connection with these Terms or your use of our Services exceed the amount you have paid us for the products or services giving rise to the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless Oriental Hong Kong Group Limited and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in connection with your violation of these Terms, your use of our Services, or your violation of any third - party rights.

8. Modifications to the Terms and Services

8.1 Modifications to the Terms

We reserve the right to modify these Terms at any time, in our sole discretion. We will notify you of any material changes by posting the updated Terms on our website and, if necessary, by sending you an email notification. The effective date of the updated Terms will be indicated at the top of the policy. Your continued use of our Services after the effective date of the updated Terms constitutes your acceptance of the revised Terms.

8.2 Modifications to the Services

We may modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of our Services.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of laws principles.

9.2 Dispute Resolution

Any dispute arising out of or in connection with these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of Hong Kong. The arbitration shall take place in Hong Kong, and the decision of the arbitrator shall be final and binding. You agree to waive any right to a jury trial or to participate in a class - action lawsuit in connection with any dispute related to these Terms or our Services.

10. General Terms

10.1 Entire Agreement

These Terms constitute the entire agreement between you and Oriental Hong Kong Group Limited regarding your use of our Services and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

10.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

10.3 Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

10.4 Assignment

You may not assign or transfer these Terms or any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms or any of our rights or obligations under these Terms without your consent.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Email: [email protected]
Phone: +852 2869 1893
Mailing Address: UNIT A, 3/F., CHEONG SUN TOWER, 116-118 WING LOK STREET, SHEUNG WAN, HONG KONG

Thank you for choosing Oriental Hong Kong Group Limited for your women's fashion needs. We look forward to serving you!